Open webstore product searches are slow to run

Incident Report for Translucent Demo

Resolved

This incident has been resolved.
Posted May 19, 2021 - 12:22 CEST

Update

[Comment from Opsgenie]System closed alert: "Open webstore product searches are slow to run"
Posted May 18, 2021 - 11:56 CEST

Investigating

Product catalog searches to run monthly inventory reports are taking over 10 minutes to run. I’ve attempted to reset the report and run them again over the past 60 minutes and it drops after 2-3 minutes. see atttached error log
Posted May 18, 2021 - 11:53 CEST